WORK EXPERIENCE

OSP EXPERIENCE

Senior Permit Coordinator

Byers Engineering Company

April 2025 - Present

• Conduct facilitation of government and contractor relations.

• Expedite unique BAU permit procedures such as damage claims, and emergency permits.

• Developed process to automate bulk permit applications using PDF forms and database files. 

• Identify jurisdictional oversight through cold calling and email correspondence.

• Collaborated with the City of Austin to conduct permit conflict resolution.  

Designer II

Ridgeline Telecommunications

August 2024 - November 2024

• Helped support OSP designers and Engineers with fiber cable and sizing placement, route placements, duct structure, allocating fiber cable counts, and placement/type of fiber enclosures.

• Created fiber optic cable designs ensuring GIS proprietary systems edits were approved and cable connections were validated.

Drafter/Designer II

Ques

January 2024 - May 2024

• Drafted comprehensive underground and overhead electric utility distribution networks using Automated Utility Design (AUD).

• Facilitated collaboration by sharing screens during meetings or discussions.

• Leveraged survey and GIS data to meticulously plan and strategize utility projects, emphasizing efficient construction methods and optimal fiber routes.

• Produced detailed single-line maps and circuit schematics for both existing and proposed utility infrastructure, ensuring accuracy and clarity.

• Acquired thorough familiarity with drafting standards and practices, adhering to industry regulations and standards for all projects.

Pole Technician/AutoCAD Drafter

K&B Engineering LLC

July 2023 - December 2023

• Designed underground fiber utility projects utilizing AutoCAD, emphasizing construction and fiber design considerations for optimal infrastructure layout.

• Utilized AutoCAD Map 3D to create detailed maps using aerial photography.

• Employed various AutoCAD commands to enhance workflow efficiency and streamline map creation processes.

• Conducted thorough research on delineating local right-of-way, ensuring compliance with regulatory requirements and efficient project execution.

• ArcGIS Online: Utilized Right of Way maps from Caltrans, saving resources and research time.

• Utilized survey data, field photos, and substructure knowledge to develop accurate base maps, facilitating precise project planning and implementation.

• Completed comprehensive field training to identify pole attachments and equipment, enhancing understanding of field operations and project requirements.

• Took detailed field notes, taking HOA (Height of Attachment) measurements in IkeGPS, and translating them into SpidaCalc for pole loading analysis, adhering to G.O.95 standards and ensuring structural integrity and safety compliance.

• Demonstrated proficiency in construction and fiber design methodologies, contributing to developing high-quality and reliable fiber optic networks.

Drafter/Designer

Engineering Associates LLC

• August 2019 - June 2023  

• Designed Traffic Control Plans (TCPs) in accordance with traffic standards and regulations such as CAMUTCD, WATCH, and CATTCH, emphasizing construction and fiber design considerations for safe and efficient traffic management.

• Conducted regular Quality Control assessments multiple times per week, ensuring TCP completeness and accuracy, and promptly addressed redlines based on instructions and feedback.

• Reviewed GPON construction plans to ensure that each construction package was permitted before proceeding with construction.

• Manage and update the GIS database to guarantee it reflects the most current and accurate information related to the telecommunications infrastructure.

• Located and marked points of interest (POI) within Google Earth, organizing them into folders and importing shapefiles into KMZ files for mapping.

• Mapped specific data such as manhole locations and fiber optic network routes within KMZ files, facilitating spatial analysis and visualization.

• Implemented functions, created graphs and pivot tables, and utilized Array Formulas for data analysis.

• Input as-built data for OH (Overhead/aerial) fiber route designs into Verizon 3GIS.

• Collaborated with OSP engineers and fielders to create comprehensive construction packages, integrating construction and fiber design requirements to facilitate smooth project execution and implementation.

• Collaborated closely with senior drafters and survey managers to address and resolve field investigation issues promptly, ensuring smooth project progress.

• Demonstrated expertise in construction and fiber design, actively contributing to the development of innovative solutions and best practices within the OSP engineering field.

• Helped support OSP designers and Engineers with fiber cable and sizing placement, route placements, duct structure, allocating fiber cable counts, and placement/type of fiber enclosures.

• Reviewed GPON designs and verified construction permits were procured.

Permit Coordinator

Triage Partners, LLC

September 2016 - August 2019

• Managed permit operations as a government liaison, coordinating permit submissions across various jurisdictions, including federal, state, local, flood control, and railroad authorities, emphasizing construction and fiber design compliance.

• Facilitated stakeholder communication and coordination by attending management meetings and client calls, ensuring alignment with project objectives and requirements.

• Provided drafting services encompassing site-specific Traffic Control Plans (TCPs) for various activities such as manhole access, pole removals, relocates, aerial overlashing, typical conduit repair, and grade separation projects, integrating construction and fiber design considerations for optimal project execution.

• Executed mail merge operations, and managed layout, including columns and tables.

• Produced a linear program, to perform calculations for TCPs, used by the OSP design team.

GIS Data Operations Specialist

Google Fiber

June 2012 – March 2013

• Supported the OSP Engineering team during the initial service launch by verifying the geospatial accuracy of the citywide geocode address database, ensuring precise infrastructure placement and construction planning.

• Leveraged ESRI ArcGIS tools and platforms.

• Communicated with the 3GIS support team daily over issues with the program.

• Communicate with the project team, construction, design, and management regarding the GIS team's needs and any issues noted.

• Administered a vendor work-order tracker, summarizing customer installations for engineering management, streamlining project tracking, and progress reporting for construction and fiber design initiatives.

• Led a demonstration of proprietary software to vendors and construction management, facilitating efficient collaboration and implementation of advanced tools and technologies in construction and fiber design projects.

• Applied SQL statements and Summary Statistics for data analysis and reporting within ArcGIS environment.

• Compiled, authored, and disseminated 3GIS SOP (standard operating procedure) manual to all vendors operating the 3GIS platform.

• Trained vendors to use 3GIS platform tools (e.g. querying and editing data).

ADDITIONAL EXPERIENCE

Economics Tutor (Freelance)

Wyzant (Independent Contractor)

March 2015 - March 2016

• Helped students prepare for exams and coursework (Microeconomics, ECON Principles).

• Worked with eight students meeting at the library, coffee shops, and remotely through an online portal.

Driver (Contractor)

Superior Employment Service

October 2013 - August 2014

• Supported sale events and auction operations (driving, parking, and staging). 

• Moved vehicles to, from, and on auction property.

Data Entry Clerk (Interim Group Leader)

Allied Laboratories Inc.

June 2010 to November 2012

• Coordinated the workflow for the data entry group.

• Trained temporary employees and delegated office tasks.

• Performed several roles and maintained a high level of productivity throughout the lab.

• Coordinated the workflow for the data entry group.

• Troubleshoot data loss issues with IT support.

• Validated the alignment between the scanner and the optical character recognition system.

• Audited a daily sample of completed work for mistakes.

Lacrosse Official

Northern California Lacrosse Officials Association (NCJLA)

Jan 2008 – May 2009

• Demonstrated familiarity of the rules and procedures required in completing up to Level II official.

• Managed games ensuring safety, fair play and sportsmanship.

Head Lacrosse Coach

Northern California Junior Lacrosse Association (NCJLA)

Jan 2005-May 2009

• Organized practices improved team conditioning and directed game-time strategy.

• Served as a positive role model, built self-esteem and confidence.

• Saw significant improvement in skills and increased interest in the sport.

Computer Sales/Receiving Clerk

Spartan Bookstore (San Jose State University)

August 2007 – August 2008

• Trained employees to unload delivery trucks, make deliveries, inventory, and stock shelves.

• Assisted with shipping management for 2008 U.S. Summer Olympics transition team.

• Developed a new receiving log to improve workflow and minimize loss.

• Prepared special orders of personal computers.

• Displayed merchandise for greatest customer appeal.

• Presented price changes and student discounts to customers.

• Conducted orientation for five employees.

Technology Volunteer 

San Jose Library, Almaden Branch

June 2007-December 2007 

• Used one-on-one appointments to address specific tech questions.

• Taught library patrons how to use word processing software, create email and search the web.

Receiving Clerk/Computer salesperson

Spartan Bookstore

August 2007 - August 2008

• Conducted orientation for five employees. 

• Developed a new delivery log to improve workflow.

GIS Technician (Freelance)

Albion Environmental Inc.

June 2005 to July 2005

• Digitized hundreds of bird observations. 

• Created 14 deliverable thematic maps.

GIS Assistant (Volunteer)

City of Sunnyvale IT Department

January 2005 - July 2005

• Updated the water and utility databases.  

• Created a fire and police department emergency service-zone layer.  

• Instructed three volunteers in basic ArcGIS skills.  

• Attended the 2005 ESRI UC (User Conference) in San Diego, CA.

Retail Sales Associate (Men's Suits and Shoes)

Macy’s (Westfield Oakridge Mall)

November 2004 – January 2005

• Quickly became proficient using the POS.

• Opened store credit accounts at checkout.

• Roamed the floor to keep items in order and up to standards.

• Delivered outstanding customer service.

• Measured garment fit, for tailoring and adjustments.

• Worked overtime on holidays and weekends.

• Handled cash and closed cash registers at the end of the day.

Sales

Pasadena Cyclery

Aprill 2003 – August 2003

• Placed customer orders with parts/bike distributors.

• Sold bikes, and accessories.

• Assembled Trek bikes complete for the floor room.

• Inventoried stocked and arranged display cases.

• Received shipments and contacted customers for pickup instructions. 

• Helped customers finance purchases.

Software Tester

Concuity formerly eHealthcontracts

May 2001 - August 2001

• Wrote uniform test cases for the QA team to test new functionality.

• Reported three bugs to the engineering team for improved results.

• Followed test procedures and was a dependable team member.